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Full Description
Content Moderation Across Social Media Platforms examines the challenges, methods, and practices of moderating digital content, offering critical insights into platform-specific moderation strategies and their societal implications.
This book provides readers with advanced digital research methods to study content moderation, including analysis of moderation traces, performance metrics, and user experience simulations. It explores moderation histories and practices across platforms such as X/Twitter, YouTube, Facebook, Instagram, TikTok, Telegram, and AI chatbots such as ChatGPT and Gemini. The book highlights problematic areas, such as uneven policy enforcement, data gaps, illegal trade, and election misinformation, while proposing a sustainable moderation philosophy for the public agenda.
Designed for researchers, educators, policymakers, and students in digital media studies, this book is an essential resource for those seeking to understand and address the complexities of content moderation in the digital age.
Contents
Content
Content Moderation across Social Media Platforms
Table of contents
1. On methods for content moderation research
Richard Rogers
2. From Twitter to X: Demotion, community notes and the apparent shift from adjudication to consensus-building
Emillie de Keulenaar
3. Ranking authority: A critical audit of YouTube's content moderation
Daniel Jurg, Salvatore Romano and Bernhard Rieder
4. The performance of borderline content on Facebook
Richard Rogers and Kamila Koronska
5. Minors as (misused) content on Instagram
Natalia Sánchez-Querubín
6. Malicious earworms and useful memes: How the far-right surfs TikTok's audio trends
Marloes Geboers and Marcus Bösch
7. The internet's dark alleys: Laissez-faire content moderation and illegal trade on Telegram
Stijn Peeters
8. Grey areas of content moderation: A trace analysis of Pornhub
Lucia Bainotti
9. Gatekeepers of the mobile ecosystem: Understanding app store moderation
Esther Weltevrede, Anne Helmond, Fernando van der Vlist, Stefanie Duguay and Michael Dieter
10. Walking the store: Cultic networks and content moderation on Amazon.com
Marc Tuters
11. Contested components: Studying interface enrichment as a form of content moderation on Google and Bing
Sal Hagen and Guillén Torres
12. DSA, AIA, and LLMs: Approaches to conceptualizing and auditing moderation in LLM-based chatbots across languages and interfaces in electoral contexts
Natalia Stanusch, Raziye Buse Çetin, Salvatore Romano, Miazia Schueler, Meret Baumgartner, Bastian August and Alexandra Roșca
