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Full Description
This broad, balanced introduction to studies devoted to organizational consultation enables the reader to compare and contrast different approaches to the study of professional consulting services. Organizational consultation is a type of interaction between two organizations: client and consultant. The interaction of client and consultant is described and explained from the point of view of nine different theoretical perspectives: symbolic interactionism (Mead, Blumer, Turner), Weberian organizational theory, new institutional economics (Jensen, Meckling, Williamson), dramaturgical sociology (Goffmann), micropolitical approaches (Crozier, Friedberg), functionalism (Parsons), systems theory (Luhmann), neo-institutionalism (Meyer), and postmodernism (Foucault, Derrida, Lyotard). These represent the major theoretical approaches from sociology, economics, and organization sciences.
Contents
Contents: Consultation Practice as an Interpretive Process of Mutual Role Formation - Rational Action in an Environment of Asymmetrical Information - Staging of Impression Management - Consultant's Participation in an Innovation Game - Agency for other Actors and for Principles - Deconstruction of Language Games.
