観光業におけるＩＴの活用（第２版） Tourism Information Technology (Cabi Tourism Texts) （2 PAP/PSC）

Benckendorff, Pierre J./ Sheldon, Pauline J./ Fesenmaier, Daniel R.

Cab Intl（2014/11発売）

• 製本 Paperback:紙装版/ペーパーバック版／ページ数 368 p.
• 言語 ENG
• 商品コード 9781780641850
• DDC分類 910.285

Full Description

This second edition of 'Tourism Information Technology' continues to cover the complexities of how information technology is being used in the tourism industry. Fully updated, it covers IT applications in all sectors of the industry including airlines, travel intermediaries, accommodation, foodservice, destinations, attractions, events and entertainment. Organised around the stages of the visitor journey, it covers how tourists are using technologies to support decision making before their trip, during their travels and upon their return. This revised edition also includes the various social media that are impacting the travel industry and consider the increasing number of networks in tourism.

Contents

ITechnology 1: Introduction to Tourism and Information Technology 2: The Digital Tourism Landscape Part II: Looking and Booking 3: Travel Intermediaries and Information Technology 4: The Internet and the Tourist 5: Social Media and Tourism Part III: Traveling 6: Mobilities and Information Technology 7: Aviation and Information Technology 8: Surface Transport and Information Technology Part IV: Staying and Playing 9: Hospitality Information Systems 10: Tourist Experiences and Information Technology 11: Destination Management and Information Technology Part V: Issues and Trends 12: Sustainable Tourism and Information Technology 13: The Future of Information Technology and Tourism