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Full Description
This incisive Research Handbook on Information Systems and Society (ISS) explores the role of Information Systems in contemporary and future societies, outlining the key sectors in which they are used and also examining their potential negative impacts, such as privacy violations, fake news and hate speech.
Expert scholars dissect ISS from an interdisciplinary perspective, considering their uses across a range of sectors including healthcare, education and disaster management, as well as their moral and ethical implications. Chapters analyze the uses of ISS through detailed case studies, such as the utilization of wearable technology to maintain public health during the COVID-19 pandemic and the role of AI in improving customer experience. The Research Handbook develops ISS-based solutions for contemporary and future issues, including forthcoming public policies, smart agriculture and sustainability in the face of globalization.
The Research Handbook on Information Systems and Society is vital for students and scholars of ISS, knowledge management, ICT innovation, and the sociology of science and technology. The comprehensive overview of the uses of ISS also makes this a crucial toolkit for industry experts in information systems, ICT and knowledge management.
Contents
Contents
Introduction to the Research Handbook on Information Systems and Society 1
Arti Jain, John Wang and Arun Kumar Yadav
1 The impact and role of wearable technologies in battle against COVID-19
pandemic 7
Akash Jain and Akanksha Jain
2 The emerging information systems of SDGs and their effects on business -
case study from Finland 17
Rauno Rusko
3 Location-based intelligence at the crossroads of information systems and
social media: a societal perspective 38
Munir Ahmad
4 Ambidextrous cyber-physical sustainability: balancing technological
progress with environmental, social, and economic goals 53
Elias G. Carayannis, Evangelos Grigoroudis, Pantelis C. Kostis,
Kyriaki I. Kafka and Theodora Valvi
5 Personalized healthcare information system framework for enhancing
student mental healthcare 67
Akella Vandana, Manisha Gupta, Priya Asthana and Preetvanti Singh
6 A redefined landscape: a stakeholder-centric approach toward
implementing gamified information systems for workplace learning 81
Adam Palmquist and Izabella Jedel
7 Exploring the role of artificial intelligence in information systems towards
improving customer experience: a systematic literature review 103
Nidhi Arora and Poonam Arora
8 Predicting the legal judgments from legal documents: a survey 128
Sonam Gupta, Arun Kumar Yadav, Divakar Yadav and Utkarsh Dixit
9 Empowering Indian rural women through self-help groups: socioeconomic
impact and global perspectives 153
Swati and D. D. Sharm10 Toward the epistemic decolonial thinking of social media as a digital
enabler of digital bullying in the global south 174
Fulufhelo Oscar Makananise
11 Benefits and challenges of modern cyber-physical information systems and
society 196
Kenneth David Strang and Narasimha Rao Vajjhala
12 Enterprise resource planning as a secret recipe for KFC's inimitable
resource capacity 220
Uwarani Krishnan and Maslin Masrom
13 Advances in emerging healthcare-based information systems 237
Aiman Muzaffar
14 Information systems and social change 251
Zeinab Arees
15 Information systems and ethical issues 269
Joachim Schöpfel, Tibor Koltay and Otmane Azeroual
16 Information systems and smart agriculture 289
Barbara Wyrzykowska, Agnieszka Tul-Krzyszczuk and Hubert Szczepaniuk
17 The importance of social media management in today's society and
business 304
Anna Mazurkiewicz-Pizło
18 Information systems and education: transforming learning in the digital
age 316
Nivedita Das and Sagar Chakraborty
19 The information systems capabilities that support supply chain digital
transformation 339
Matthew J. Drake and Michael D. Sherwin
20 Information systems and healthcare 359
21 Supply chain risk and disruption: future research agenda 372
Janmejai Kumar Shah, Manu Sharma, Sudhanshu Joshi, Rajat
Sharma and Shalini Bartwal
22 A framework for understanding motivational factors behind user intentions
to engage with multiscreen social television 392
Hajara Umar Sanda, Adamkolo Mohammed Ibrahim and Vi Thi Phuong
23 Effective automated classification of cyberbullying 411
Ambika N
24 Recommendation system for music depending on mood 427
Ramisetty Veera Rama Vikhil Royal, Medapati Shanmukeswara
Reddy, Priyanka Choudary, C. Akanksha and Shaziya Banu S
25 An exploration of the ethical challenges in artificial intelligence 442
Shuvro Chakrobartty
26 Examining the role of institutional forces and user satisfaction in
e-government public value 467
Solomon Odei-Appiah and Acheampong Owusu
