刑事司法・犯罪学における感情労働 Emotional Labour in Criminal Justice and Criminology

著者名：Phillips, Jake (EDT)/Waters, Jaime (EDT)/Westaby, Chalen (EDT)/Fowler, Andrew (EDT)

Routledge（2020/06/04発売）

• 言語：ENG
• ISBN：9780367152017
• eISBN：9780429619106

Description

This book is the first volume to explore criminal justice work and criminological research through the lens of emotional labour. A concept first coined 30 years ago, emotional labour seeks to explore the ways in which people manage their emotions in order to achieve the aims of their organisations, and the subsequent impact of this is on workers and service users.

The chapters in this edited collection explore work in a wide range of criminal justice institutions as well as the penal voluntary sector. In addition to literature review chapters which consolidate what we already know, this book includes case study chapters which extend our knowledge of how emotional labour is performed in specific contexts, and in relation to certain types of work. Emotional Labour in Criminal Justice and Criminology covers topics such as prisoners who die from natural causes in prison, to the work of independent domestic violence advisors and the use of emotion by death penalty lawyers in the US.

An accessible and compelling read, this book presents ground-breaking qualitative and quantitative research which will be critical to criminologists, criminal justice practitioners, students of criminology and academics in the fields of social policy and public service.

Table of Contents

Contents

List of tables

List of contributors

Foreword

Acknowledgments

Part One

1. Introduction: why study emotional labour in criminal justice and criminology?

Jake Phillips, Chalen Westaby, Andrew Fowler and Jaime Waters

2. Emotional Labour in Policing

Alex Black and Karen Lumsden

3. Emotional labour in the Legal Profession

Chalen Westaby and Andrea Subrayan

4. Emotions in context: the marginalisation and persistence of emotional labour in probation Andrew Fowler, Jake Phillips and Chalen Westaby.
5. The Emotional Labour of Prison Work

Per Åke Nylander and Anders Bruhn

6. Emotional Labour in the Penal Voluntary Sector

Kaitlyn Quinn and Philippa Tomczak

7. Doing criminological research: an emotional labour perspective

Jaime Waters, Chalen Westaby, Andrew Fowler and Jake Phillips

Part Two

8. Prison officers: emotional labour and dying prisoners

Carol Robinson

9. Gendering Emotional Labour: Independent Domestic Violence Advisors

Marian Duggan

10. "And you didn’t tell them that they were getting robbed!?" Emotional Labour, Ethnography and Danger

Anthony Ellis

11. Emotions at the prevention end of youth justice

Anne Robinson

12. Emotional Labour, Cooling the Client Out and Lawyer Face

Lisa Flower

13. Hidden in Plain Sight: Contrasting Emotional Labour and Burnout in Civilian and Sworn Law Enforcement Employees

Ian T. Adams and Sharon Mastracci

14. Whom to punish? - Street-level dilemmas within the Swedish Border Police

Lisa Marie Borrelli

15. The emotional labour of prison Listeners

Sarah Nixon

16. Perspectives on the emotional labour of Special Constables

Laura Knight and Iain Britton

17. Anger and The Emotional Culture Of Death Penalty Defense Lawyers

Matthew John-William Greife, Mark Pogrebin and Sarah Goodrum

18. Conclusion: What do we now know about emotional labour in criminal justice? Culture, context and conflict

Jake Phillips, Chalen Westaby, Andrew Fowler and Jaime Waters

Index