Description
Deception at Work tells you how to recognize and deal with lies, in meetings, negotiations, discussions and in writing. It is guaranteed to make you a more effective and confident operator, no matter what job you do. Simply leaving the book on your desk for others to see will improve your chances of not being deceived. The book exposes deception in all of its forms, linking the authors' 40 years of experience in dealing with fraudsters with the most recent findings on MRI scanning and the human brain. It explains how, why and in what circumstances both achievement and exculpatory lies are told, and how they can be resolved. It sets out a low key but effective plan for dealing with liars in all shapes and sizes, from confidence tricksters to malingerers and hard-nosed fraudsters. This ground-breaking work includes the most comprehensive summary of the clues to deception of any book currently in print.
Table of Contents
Contents: List of figures; List of tables; List of Mind Maps®; Foreword; Prologue. Part 1 The Problem of Deception: Introduction; Taxonomy; The human mind; Signs of deception. Part 2 Countermeasures: Planning investigations and legal background for tough interviews; Planning tough interviews; Conducting tough interviews; Dealing with deceptions in writing; Other applications. Part 3 In Court: Giving evidence. Part 4 Golf: Golf and the cunning plan. Appendix 1 Suspects checklist; Appendix 2 Elimination questionnaire; Appendix 3 CIA witness statement form; Appendix 4 RIPA analysis; Index.
