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Full Description
In managerial literature the challenges of ramping-up, growing and enhancing a (Finance) Shared Services Organization are regularly neglected. Therefore, the compilation will address two objectives: First, based on a generic phase model of an SSO's development, frequently arising questions related to the management of SSOs shall be systematically discussed and practicable solutions derived. Secondly, a picture of the future of SSOs shall be elaborated, resulting in new future management implications.
Contents
Strategic Management and Governance Aspects of a Global (Finance) SSO.- Transformation and Transition Programs.- Process and Performance Management.- Change and Human Resources Management.- Selected Enablers and Prerequisites for a Successful Development of an SSO.- Future Trends and New Shared Service Areas.