Full Description
This book, the first of two volumes, uses a framework of philosophical anthropology, and the concepts of humanistic leadership and humanistic management, to explore the value of work in the hospitality and tourism industry. It presents robust theoretical and practical implications for professionalism and excellence at work.
This volume addresses the hospitality professional, beginning with an exploration of the foundational literature, before moving on to discuss topics like the concept of human dignity at work, how one can find meaning within the hospitality industry, spirituality at work, philosophy in the world of work, and personal development.
These volumes will be of use to academics and practitioners in the fields of hospitality and tourism management, humanistic and transformational leadership, corporate social responsibility, human resource management, customer service, and workplace spirituality.
Contents
Chapter 1: A holistic care paradigm: Humanistic dimensions in hospitality and tourism.- Part 1: Foundational and General Principles.- Chapter 2: Anthropology for Hospitality Professionals: An Introduction.- Chapter 3: The historical development of the field.- Chapter 4: Hospitality and Tourism in Classic Literature: Expressions of humanism down the ages in this industry._Chapter 5: Humanism in Hospitality - Leading and Managing People-Chapter 6: The faces of hospitality: the professionals in the field.- Part 2:The Hospitality Professional.- Chapter 7: Human dignity, How hospitality makes us more human .- Chapter 8: Unity of the human person: Self-understanding and the need for personal growth and self-mastery.- Chapter 9: Hospitality and personal development 1: How to develop the required personal technical virtues - some in advance and others coming from working the field and growing in the process - good humor, creativity.- Chapter 10: Hospitality and personaldevelopment 2: How to develop the required personal moral virtues for self-growth and for relating with internal and external customers; Aristotle's social virtues.- Chapter 11: Finding Happiness and Meaning at Work - the Hospitality and Tourism Sector. Hospitality and spirituality. Deeper reflections: correlations with motivation and commitment.- Chapter 12: Interactive session tools: Caselets for stimulating discussions.- Chapter 13: Final Considerations.
