Full Description
A beautifully simple guide to the relationship skills we all so deeply need, but most of us don't know how to access. This book belongs firmly on the curriculum for creating a more peaceful world.
Dr Scilla Elworthy, three times Nobel Peace Prize nominee
This book is a tool box. Keep it close at hand and dip in often.
Jim Carter OBE and Imelda Staunton CBE, actors
Brilliant, easy to understand, and applies with equal force in personal and professional contexts.
Sharif Shivji QC, barrister specialising in commercial law
Why weren't we taught this at school? introduces Needs Understanding, a fresh approach for finding creative solutions and building relationships at home and at work. It's based on one simple idea: we're all on a quest to meet our underlying human needs - such as belonging, knowing we matter, and fun.
Whether you are trying to make a tricky decision, communicate more effectively, parent the way you want to, or make a difference in the world, Needs Understanding can help.
Understand the 'fingerprint needs' that drive your behaviour
Discover 10 ways you listen that alienate other people, and what to do instead
Stop blaming yourself and others, and fix what's going on underneath
Find creative solutions to difficult problems by 'walking around the mountain'
Empower yourself to change the world.
Alice Sheldon is the creator of Needs Understanding and shares it globally with individuals and organizations.
www.needs-understanding.com
Contents
INTRODUCTION: Why weren't we taught this at school?
1. The Surprisingly Simple Secret: Understanding the World Through the Lens of Needs
PART ONE: Listen With Empathy
2. How Not to Listen: 10 Things We Say Which Can Alienate People
3. How to Listen: Tools for Building Empathy and Connection
PART TWO: Understand Yourself With Compassion
4. What Makes You Tick?: Getting to Know Your Own Needs
5. How to Unlock Difficult Situations: Extra Tools for Tricky Self-Empathy
PART THREE: Speak to be Heard
6. Connect Through Speaking: Creating Conversations Without Barriers
7. Four Powerful Tools for Speaking: Getting Your Point Across
PART FOUR: Act With Care for Everyone's Needs
8. Your Needs, My Needs, and a New Way Forward: Creating Strategies that Work for Everyone
9. Beyond Right and Wrong: Moving from Opposition to Collaboration
CONCLUSION: Choosing Connection in a Competitive World
A Further Thought: Needs and the Natural World
Appendices
The Author On the Shoulders of Giants: Ideas that have Contributed to Needs Understanding
Acknowledgements
Index of Pause Boxes
Index
