Full Description
Mistakes happen — even in the most meticulous legal practices. What matters is how you respond. This ground breaking guide fills a critical gap in the risk and compliance space by focusing on what to do after an error occurs. Practical, reassuring, and designed for lawyers at every stage—from trainees to senior partners and in-house counsel — it offers clear strategies for admitting, rectifying, and learning from mistakes with confidence.
Key Features and Benefits:
Practical strategies for acknowledging, addressing, and learning from mistakes.
Guidance on legal, ethical, and professional dimensions of errors.
Action points for immediate response and long-term improvement.
Can be applied reactively (after mistakes) and proactively (as part of risk management).
Supports HR, Learning & Development, and mental health initiatives to build a culture of openness and resilience.
Addresses regulatory scrutiny and client expectations in today's legal marketplace.
Packed with real-life examples, ethical insights, and actionable steps, it equips legal professionals to protect clients, careers, and reputations while fostering a culture of transparency and resilience. In a profession built on trust, this is the essential resource for turning setbacks into opportunities for growth.
Contents
The importance of owning up to mistakes
Mistakes defined
The regulatory context
Legal ethics: back to the future - Paul Bennett
Legal ethics: the primacy of the ethical conversation
Understanding mistakes
Admitting mistakes (the art of the apology)
Addressing trainees, juniors and paralegals
Owning up - the culture of honesty in firms - Kayleigh Smalle
Mistakes in the era of social media & the selfie! - Catherine Prosser
Management and leadership
General counsel or managing partner: when lightning strikes - Paul Bennett
Supervision and culture
To err is human from a blame culture to a just culture - Lucinda Soon
Wellbeing and mental health
Mistakes aren't the problem - Elizabeth Rimmer
A mental health first aider's perspective - Grigoria Gkolfinou
Beyond avoidance - practical steps for handling mistakes in legal practice - Lade Hephzibah Olugbemi
From blame to ethical recovery: leadership, technology, and culture in the legal profession - Dr Kion Ahadi
Rectifying mistakes
Learning from mistakes : getting to the root cause - Lucy Ellacott
Preventing future mistakes
Navigating accountability challenges faced by diverse and ethnic minority lawyers
The potential for mistakes and errors caused by AI in the legal sector
Mangoes to mining: mistakes make stories that stick - Kim Horstmanshof
Rising in discomfort - I Stephanie Boyce
Conclusion
Resources.
