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Full Description
While many companies have already begun their journey towards high automation and AI-powered operations, the landscape continues to shift rapidly. This fully revised and extended new edition explores the ever-evolving landscape of AI in business, towards the autonomous enterprise.
Building on the success of the first edition, this book equips corporate decision-makers and IT managers with the knowledge to navigate this dynamic environment, including the latest developments in generative and agentic AI. This book explains the opportunities and risks that the autonomous enterprise presents and how best to navigate the shifting competitive landscape on their journey of change.
This book is your guide to AI innovation, presenting key concepts in real world contexts, covering the art of the possible today and providing glimpses into the future of business.
Contents
Chapter 1: Introduction and Overview
Chapter 2: What You Need to Know About AI
Chapter 3: AI for Innovation
Chapter 4: AI for Efficiency
Chapter 5: The Bionic Customer Service Agent at Siemens Global Business Services
Chapter 6: Retaining the Human Touch at Calderdale Council
Chapter 7: Artificial Intelligence Improving Stroke Care at the Royal Berkshire NHS Foundation Trust
Chapter 8: AI in Sales Optimization at Wärtsilä
Chapter 9: The Autonomous Enterprise
Chapter 10: Automation and Society
Chapter 11: Generative AI and its use case
Chapter 12: Case Study
