50 Quality Improvement and Quality Assurance Approaches : Simple, easy and effective ways to improve performance

ホーム
> 洋書
> 英文書
> Education

個数：

50 Quality Improvement and Quality Assurance Approaches : Simple, easy and effective ways to improve performance

Mansell, Sharron/ Gravells, Ann/ Hampel, Andrew

ウェブストア価格 ¥19,719（本体¥17,927）
Learning Matters Ltd（2021/02発売）
外貨定価 US$ 94.00
ポイント 179pt

提携先の海外書籍取次会社に在庫がございます。通常3週間で発送いたします。
【重要ご説明事項】
1. 納期遅延や、ご入手不能となる場合が若干ございます。
2. 複数冊ご注文の場合は、ご注文数量が揃ってからまとめて発送いたします。
3. 美品のご指定は承りかねます。

●3Dセキュア導入とクレジットカードによるお支払いについて

【入荷遅延について】
世界情勢の影響により、海外からお取り寄せとなる洋書・洋古書の入荷が、表示している標準的な納期よりも遅延する場合がございます。
おそれいりますが、あらかじめご了承くださいますようお願い申し上げます。

◆画像の表紙や帯等は実物とは異なる場合があります。

◆ウェブストアでの洋書販売価格は、弊社店舗等での販売価格とは異なります。
また、洋書販売価格は、ご注文確定時点での日本円価格となります。
ご注文確定後に、同じ洋書の販売価格が変動しても、それは反映されません。

製本 Hardcover:ハードカバー版／ページ数 200 p.
言語 ENG
商品コード 9781529726947
DDC分類 658.562

Full Description

A practical guide containing 50 different quality improvement and quality assurance approaches to help improve practice. ·       Helps staff to improve the quality of the products and services offered

·       Includes practical ideas for internal and external quality assurance activities (IQA/EQA)

·    Helps staff to prepare for external inspections and EQA visits

·       Readable, relevant and easy to understand

·       Provides valuable ideas and tips for new and experienced quality staff

·       Uses simple language to explain each approach

·       Can help promote outstanding teaching and learning

1. Agreeing action plans
2. Allocating responsibilities to team members
3. Checking for plagiarism, fraud and malpractice
4. Coaching and mentoring others
5. Communicating with a team
6. Completing awarding organisation reports
7. Completing continuing professional development activities
8. Completing quality assurance records
9. Creating a bank of assessment questions and exemplar answers
10. Creating and updating policies and procedures
11. Creating job descriptions or role/person specifications
12. Dealing with appeals, complaints and disputes
13. Designing and updating quality documents and templates
14. Designing questionnaires and surveys
15. Devising a quality assurance rationale
16. Devising a quality assurance strategy
17. Following regulations and requirements
18. Inducting new staff
19. Interpreting the content of qualifications, programmes and standards
20. Interviewing prospective staff
21. Keeping and maintaining records
22. Making decisions when sampling evidence
23. Managing a team
24. Managing risks and contingency planning
25. Managing team meetings
26. Managing unsatisfactory performance
27. Observing staff and using learning walks
28. Planning and tracking internal quality assurance activities
29. Planning and tracking quality improvement activities
30. Planning strategic aims and continuous quality improvement
31. Preparing for an external inspection
32. Preparing for an external quality assurance remote sample
33. Preparing for an external quality assurance visit
34. Producing resources
35. Providing feedback
36. Questioning others
37. Reviewing and updating assessment activities
38. Reviewing and updating internal quality assurance activities
39. Sampling learners' work
40. Shadowing staff
41. Standardising practice
42. Undertaking evaluation activities
43. Undertaking joint work scrutiny
44. Undertaking peer observations
45. Updating staff
46. Using a SWOT analysis
47. Using role play
48. Using web conferences, online meetings and webinars
49. Using work plans
50. Writing self-assessment reports