銀行・取引業務のオペレーション管理 Banking/Trading : Operations Management (Finance and Capital Markets)

Brink, Gerrit Jan Van Den (EDT)

Palgrave Macmillan（2003/12発売）

• 製本 Hardcover:ハードカバー版／ページ数 395 p.
• 言語 ENG
• 商品コード 9781403904607
• DDC分類 332.1068

基本説明

Focuses on the particular challenges and new trends the operations manager has to address, which involves a balancing act between cost optimization and growing business requirements.

Full Description

Operations management is becoming critical among the success factors of financial institutions. Banking/ Trading - Operations Management focuses on the particular challenges and new trends the operations manager has to address, which involves a balancing act between cost optimization and growing business requirements. Banking operations have been developed from data-entry and mass labour-intensive processes to highly automated process controlled environments. This work comprises a mixture of practical and academic elements; it is designed to contribute to better functioning operations departments by providing the tools to implement theoretical concepts in real situations, proven in daily practice.

Contents

Introduction PART I: TRENDS IN OPERATIONS MANAGEMENT From Data-Entry to Process Control Outsourcing the Next Stage Processing and the Internet: Implications for the Back Office Operational Risk Management: The Core Risk for the Operations Manager E-Commerce: Remember the Pitfalls PART II: ORGANISATION AND MANAGEMENT Leadership versus Management? Business Process Redesign Project Management: Lessons Learned from IT Projects Cost Accounting in the Operations Area PART II: LEADING PRACTICE Collateral Management OP Risk in Payments Information Technology for Operations Managers Management Information For Operations Managers