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Full Description
The acclaimed author of Conversational Capacity shows you how to exercise more effective leadership—and find deeper purpose and meaning—by building your ability to engage in open, constructive, learning-focused dialogue when it counts.
With his breakout book, Conversational Capacity, Craig Weber revolutionized the concept of business communication by teaching a veritable conversational martial art that allows teams to perform well and remain open, balanced, and nondefensive as they tackle their most troublesome issues. His proven methods have been used to bolster the performance of executive groups and flight crews, as well as surgical units and CDC emergency response teams. Even more impressive, in over a dozen U.S. states it is even helping Democratic and Republican legislators work together more effectively as they craft public policy.
In Influence in Action, Weber goes deeper, showing you how to put these principles into practice--using a step-by-step program that includes case studies, sample dialogues, skill-building exercises, and powerful conversation techniques. This book will help you balance candor and curiosity under pressure by honing your awareness, shifting your mindset, and sharpening your skills. Better still, it will help you do this as you inspire constructive change all around you.
Research shows that people yearn for more meaningful work. They want to feel like active participants in the workplace. They're eager to be more engaged. They're raring to make a difference. And what is leadership if not influence in action?
Contents
Preface
Acknowledgments
Introduction
The World Needs People Willing to Stand Up,
Speak Out, and Make a Difference
CHAPTER 1 The Case of Steve
The Key to Conversational Leadership Lies in Your Capacity to Influence
PART I
AWARENESS
CHAPTER 2 Disciplined Awareness
Learning to Control Your Beam of Attention
CHAPTER 3 Personal Awareness
The First Step in Getting Out of Your Own Way
CHAPTER 4 Situational Awareness
Paying Attention to People, Patterns, and Purpose
CHAPTER 5 Awareness Practices
Building Your Ability to Focus on Purpose
PART II
MINDSET
CHAPTER 6 The Conversational Capacity Mindset
Turning Your Mind into a Workshop
CHAPTER 7 Expanding the Sweet Spot
Eight More Balanced "Character-istics"
CHAPTER 8 The Leadership Mindset
Taking Responsibility and Being Constructive
CHAPTER 9 Strategies for Embracing and Strengthening Your Mindset
Building Your Ability to Place Learning Over Ego
PA RT III
SKILLS
CHAPTER 10 Candor Skill #1
Stating Your Position
CHAPTER 11 Candor Skill #2
Helping Others See Your Thinking
CHAPTER 12 Curiosity Skill #1
Testing Your Hypothesis
CHAPTER 13 Curiosity Skill #2
Inquiring into the Hypotheses of Others
CHAPTER 14 Sharpening Your Skills
Learning to Balance Candor and Curiosity, One Skill at a Time
PART IV
MOVING FORWARD
CHAPTER 15 Putting It All Together
Building Your Skills While Doing Meaningful Work
CHAPTER 16 Your Road Map to Competence
Crafting a Powerful Personal Plan
CHAPTER 17 The Illusion of Conclusion
Why Your Leadership Journey Never Really Ends
Notes
Index
