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Full Description
This enlightening Handbook presents empirical and theoretical insights on counterproductive work behavior (CWB), exploring the manifold intentional behaviors of employees that oppose the legitimate interests of their organization. Leading researchers and practitioners examine diverse forms of CWB spanning harassment, theft, substance misuse, presenteeism, and absenteeism, among others.
Contributing authors emphasize the continually evolving landscape of work, and outline how scholarship should reflect changes that include the development of methods of communication and the consideration of alternative displays of CWB. Through a multidisciplinary approach, they utilize various paradigms, emphasizing organizational psychology and behavior throughout but also including artificial intelligence, cybersecurity, and neuroscience. Chapters shed light on the impact of CWB and critically assess how it is measured and studied in a variety of organizational settings. The Handbook also outlines contributing factors leading to CWB, such as office culture and ineffective leadership. It also examines how to manage the fallout after severe instances of CWB have occurred, such as via restorative justice approaches. Ultimately, it provides a thorough overview of current knowledge on CWB, summarizing the latest scholarship and avenues for future research.
This Handbook is a vital resource for scholars and students of organizational psychology and behavior as well as sociology, social psychology, economics, and criminology. Practitioners and policymakers in human resource management will also benefit from its practical applications for prevention and intervention strategies.
Contents
Contents
About the editors ix
List of contributors x
PART I INTRODUCTION
1 Introduction to the Handbook of Counterproductive Work Behavior 2
Jaclyn M. Jensen, Sandy Lim, and Reeshad S. Dalal
PART II FORMS OF COUNTERPRODUCTIVE WORK BEHAVIOR
2 Counterproductive work behavior from a historical perspective 14
Paul E. Spector
3 Sexual harassment in the contemporary workplace: cyber-sexual
harassment, virtual work, and independent work arrangements 33
Dana Kabat-Farr and Benjamin M. Walsh
4 Workplace incivility 51
Sandy Lim, Jingxian Yao, and Eugene Tay
5 Workplace ostracism 70
Matt C. Howard and Philip E. Holmes
6 Abusive supervision and destructive forms of leadership at work 91
Thomas Fischer
7 Bullying, mobbing and emotional abuse at work 104
Charlotte Rayner
8 Reconceptualizing revenge for the 21st century: an identity
maintenance perspective 123
Robert J. Bies, Christine C. Hwang, Eunjeong Shin,
Laurie J. Barclay, and Thomas M. Tripp
9 Work-related substance misuse 140
Peter A. Bamberger
10 Workplace theft 166
Crystal M. Harold, Dayoung Kim, and Kristian M. Gardner
11 Absenteeism and presenteeism: understanding their interplay
in the modern workplace 188
Mariella Miraglia and Hannah Musiyarira
PART III NOMOLOGICAL NETWORK FOR COUNTERPRODUCTIVE
WORK BEHAVIOR
12 Outcomes of counterproductive work behavior 208
Maria Rotundo
13 Counterproductive work behavior is not always counterproductive 226
Reeshad S. Dalal and Zitong Sheng
14 Person-level antecedents of counterproductive work behavior:
theoretical perspectives and empirical results 245
Ozgun B. Rodopman
15 Bad today but not tomorrow: a review of the within-individual
antecedents of employee counterproductive work behavior 261
Sherry Aw and Remus Ilies
16 Unit-level antecedents of counterproductive work behaviors 281
Bulin Zhang and Nichelle C. Carpenter
17 Do general mental ability and narrow abilities predict counterproductive
work behavior? 298
Christopher D. Nye and Serena Wee
18 Cross-cultural perspectives on counterproductive work behavior 317
Iain J. Coyne and Marise Ph. Born
19 Is working remotely counterproductive? Forging connections between
counterproductive work behavior and remote work 336
Ravi S. Gajendran and Da Yeon Her
20 Constructive deviance in the workplace: new developments
and lingering questions 353
Melissa B. Gutworth and Jason J. Dahling
PART IV RESEARCH DESIGN AND DATA ANALYSIS
21 Self-reports of counterproductive work behavior: advantages,
disadvantages, and best practices 372
Kevin S. Cruz
22 Objective behavioral measurement of counterproductive work behaviors:
a process-focused approach to measure the action 390
Goran Kuljanin, Jaclyn M. Jensen, Paul Giedraitis, and Aaron G. Sorensen
23 The reflective workplace deviance (RWD) measure 409
Bailey Bigelow, Lauren R. Locklear, Rebecca J. Bennett, Sandra
Robinson, and Clay Posey
24 Context-specific measures of counterproductive work behavior 427
Nathan A. Bowling, Brian D. Lyons, Joseph L. Bonvie, and Alec C. Drabish
25 Bad for what purpose? An investigation of motives for
counterproductive work behavior 444
Mindy K. Shoss, Katherine Ciarlante, Xinyue Zhao, and
Larissa K. Barber
26 Quantitative analysis of counterproductive work behavior data: a critical
evaluation of where we are, and where we should go in the future 467
Joel Koopman, Hyewon Ji, and Nikolaos Dimotakis
27 Beyond Likert scales: studying counterproductive work behavior
research with natural language processing 485
Amal Chekili and Ivan Hernandez
PART V PERSPECTIVES FROM SPECIFIC DOMAINS AND DISCIPLINES
28 "Everyone's doing it": a review of academic counterproductive behaviors 504
Tyler N. A. Fezzey, P. D. Harms, and Bradley Brummel
29 Preventing counterproductive workplace behaviors in the United
States military 525
Jessica A. Gallus and Christian Piscopo
30 The neuroscience of counterproductive work behavior 545
Yannick Griep and Richelle Mychasiuk
31 Demystifying the insider threat concept: similarities with and distinctions
from counterproductive workplace behaviors 560
Clay Posey and Mindy K. Shoss
32 Counterproductive work behavior in a world of artificial intelligence 576
Sarah Bankins and Paul Formosa
PART VI APPLIED RESEARCH AND PRACTICAL IMPLICATIONS
33 Studying counterproductive work behavior (CWB) in the "real world":
considerations and best practices 596
Melissa A. Bleiberg, Ronald P. Vega, and Amanda J. Anderson
34 Third-party reactions to counterproductive work behavior:
a sensemaking perspective 616
Tara C. Reich, Kara Ng, and Karen Niven
35 Enforcement interventions to curb counterproductive work behavior:
a behavioral ethics perspective 634
Shahar Ayal and Arielle Polinsky
36 Rehabilitating and reintegrating workplace offenders: a restorative justice
perspective on counterproductive workplace behaviors 650
Eunjeong Shin and Thomas M. Tripp
PART VII CONCLUSION
37 Where we've been and where we're heading: author insights and concluding
reflections from the Handbook of Counterproductive Work Behavior 670
Reeshad S. Dalal, Jaclyn M. Jensen, and Sandy Lim
Index 681
