Employee Experience Management : The New Normal

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予約
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Employee Experience Management : The New Normal

Bhardwaj, Shikha/ Sharma, Shivani

ウェブストア価格 ¥43,648（本体¥39,680）
Routledge（2026/07発売）
外貨定価 US$ 200.00
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ポイント 1,980pt

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製本 Hardcover:ハードカバー版／ページ数 288 p.
言語 ENG
商品コード 9781032985459

Full Description

This book integrates people management trends, practices, concepts, and principles from an experienced lens, with theoretical and practical aspects of managing the employee experience in the workplace. It brings a fresh perspective of managing employees with relevant case-lets, snippets, exercises, fireside chats with industry experts, and self-assessment tools, all set in varying contexts.

This volume is meticulously designed through an input-output approach, addressing the methodological process of managing employee experience. This diverse content reflects the multifaceted challenges encountered in real-world scenarios. Adopting a simple, engaging conversational tone, it makes even the most complex topics accessible to readers, especially those with little to no background in people management. The book acts as a bridge, connecting theoretical knowledge with practical application, thereby equipping future leaders with the necessary skills to excel in the dynamic landscape of employee experience management.

This volume would be an indispensable resource for students, researchers, practitioners, and teachers specializing in Employee Engagement, Talent Management, Human Resource Management, Organizational Behaviour, and General Management. Its comprehensive approach not only educates but also prepares readers for real world challenges, making it an essential tool for aspiring business managers and corporate leaders.

PART I- INTRODUCTION 1. Employee Experience Management: Concept & Practice 2. Linking strategy to Employee Experience Management PART II- STAGES OF EMPLOYEE EXPERIENCE 3. Recruitment: Employee acquisition and attraction 4. Onboarding: Integration and socialisation 5. Development: Training, performance, and mentoring 6. Retention: Compensation, rewards, and recognition 7. Exit: Separation PART III- ENVIRONMENT AND EMPLOYEE EXPERIENCE 8. Work environment: Job design, structure, and top management practices 9. Psychological environment: Culture and values, meaningful work, well-being and safety 10. Digital environment: Technologies and tools, feedback and communication PART IV- CONTEMPORARY ISSUES IN EMPLOYEE EXPERIENCE 11. Measuring employee experience: Survey, trends and industry practices 12. Socio-technical changes: Industry 5.0, generative AI and geopolitics 13. Emerging workforce dynamics: Gig workforce, moonlighting, expatriates, global citizens, and regular employees