Full Description
The Handbook of Communication Skills is recognised as one of the core texts in the field of communication, offering a state-of-the-art overview of this rapidly evolving field of study.
The fifth edition of this bestselling book situates communication in a range of different contexts, from interacting in groups to the counselling interview. It covers topics such as non-verbal behaviour, listening, negotiation, interacting in groups and mentoring. This new edition has been fully revised and updated and includes a brand new chapter on digitally mediated communications in social and working environments, as well as newly written chapters on humour and laughter in communication, and persuasion. Based on the core tenet that interpersonal communication can be conceptualised as a form of skilled activity, the book looks at core communication skills and how these can be applied in specific contexts, expertly combining theory with practice.
This handbook provides a rich mine of information for use in a variety of contexts, from theoretical mainstream communication modules on degree programmes to vocational courses in health, business and education. With contributions from an internationally renowned range of scholars, this is the definitive text for students, researchers and professionals alike.
Contents
Part 1: Communication Skill in Theory and Practice 1. Skill in Theory: Communication as Skilled Performance 2. Skill in Practice: An Operational Model of Communicative Performance 3. Digitally Mediated Communication; Part II: Core Communication Skills 4. Nonverbal Behaviour as Communication: Unresolved Issues and New Findings 5. Questioning 6. Reinforcement 7. Explaining and Understanding 8. Self-Disclosure 9. Listening 10. Humour and Laughter in Communication 11. Persuasion; Part III: Applying Skills in Specific Contexts 12. Asserting and Confronting 13. Interacting in Task Groups 14. Negotiating 15. Mentoring and Coaching 16. Relational Communication; Part IV: Applying Skills in Specialised Interviewing Contexts 17. The Employment Interview 18. The Cognitive Interview 19. The Developmental Counselling and Therapy Interview 20. Communication Skills in Cognitive Behaviour Therapy (CBT) and Mindfulness-Based Interventions 21. The Appraisal Interview Reappraised; Part V: The Training Context 22. Training in Communication Skills: Research, Theory and Practice
