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Full Description
Written by one of the foremost authorities on the subject, the Second Edition is completely revised to reflect the latest changes to the ASQ Body of Knowledge for the Certified Quality Engineer (CQE). This handbook covers every essential topic required by the quality engineer for day-to-day practices in planning, testing, finance, and management and thoroughly examines and defines the principles and benefits of Six Sigma management and organization. The Quality Engineering Handbook provides new and expanded sections on management systems, leadership and facilitation principles and techniques, training, customer relations, documentation systems, domestic and international standards, and more.
Contents
Preface and acknowledgements, I Management and leadership in quality engineering, II Quality systems development, implementation, and verification, III Planning, controlling, and assuring product and process quality, IV Reliability and risk management, V Problem solving and quality improvement, VI Quantitative methods, Appendix, References, Index
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