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Full Description
A valuable tool for anyone who wants to effectively manage andmotivate twenty-something workers
Many books are being published on how to manage employees of the"millennial" generation, but the solutions offered are anecdotal atbest. Backed by years of serious research, Managing theMillennials provides managers of all ages with specificrecommendations and tools for engaging this burgeoningdemographic-some 78 million strong. Each chapter shares relevantinterviews, case studies, and offers research-backed ideas and bestpractices to help any organization and their leaders address thechallenges generational diversity presents.
Answering the perplexing question of how does one lead andmanage younger employees, this book * Offers research-based guidance on getting the most fromtwenty-something employees * Answers common questions and outlines practical solutions forbuilding better relationships between the younger workers and thepeople who manage them * Includes a Special Offer with immediate benefit to readers:access to the authors' Generational Rapport Inventory (GRI), a toolthat measures a managers competencies and identifies strengths andweaknesses in dealing with Millennials.* Accompanied by an associate web site,leadingthemillennials.com, offering a weekly blog addressinggenerational diversity issues in the workplace
Insightful and practical, Managing the Millennials is avaluable tool for millions of managers globally whose job it is tomanage and motivate their twenty-something workers.
Contents
Foreword ( Cameron Johnson).
Acknowledgments.
Introduction Close Encounters with a Different Kind.
PART I THE MILLENNIALS HAVE ARRIVED!
CHAPTER 1 The Millennials and You.
CHAPTER 2 Aren t We All Just the Same?
CHAPTER 3 The Effective Managers versus the ChallengedManagers.
CHAPTER 4 The Points of Tension between Managers andMillennials.
PART II DISCOVER THE CORE COMPETENCIES NEEDED FOR MANAGINGTODAY'S WORKFORCE.
CHAPTER 5 When Letting Them Have It Their Way Makes Sense.
Flexing with the Autonomous.
CHAPTER 6 Rewarding the Right Things in the Right Ways.
Incenting the Entitled.
CHAPTER 7 They Are at the Head of the Creative Class.
Cultivating the Imaginative.
CHAPTER 8 First Them, Then You.
Engaging the Self-Absorbed.
CHAPTER 9 Fragile, Handle with Care.
Disarming the Defensive.
CHAPTER 10 It Is Not Always about You.
Self-Differentiating from the Abrasive.
CHAPTER 11 The Big Picture Does Not Exist until You Help ThemSee It.
Broadening the Myopic.
CHAPTER 12 Ambiguity Is Their Kryptonite.
Directing the Unfocused.
CHAPTER 13 They Want to Know "Why" before "What".
Motivating the Indifferent.
PART III YOUR COMPETITIVE ADVANTAGE.
CHAPTER 14 Building a Millennial-Friendly Culture.
Notes.
Index.
