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基本説明
邦訳:2009年・ダイヤモンド社。弊社店頭好評書。
With five simple questions, Peter F. Drucker and five well-known contributors challenge leaders to take a close look at the very heart of their organizations and what drives them.
Full Description
With Peter Drucker's five essential questions and the help of five of today's thought leaders, this little book will challenge readers to take a close look at the very heart of their organizations and what drives them. A tool for self-assessment and transformation, answering these five questions will fundamentally change the way you work, helping you lead your organization to an exceptional level of performance. Peter Drucker's five questions are:
What is our Mission? with Jim Collins
Who is our Customer? with Phil Kotler
What does the Customer Value? with Jim Kouzes
What are our Results? with Judith Rodin
What is our Plan? with V. Kasturi Rangan
These essential questions, grounded in Peter Drucker's theories of management, will take readers on a exploration of organizational and personal self-discovery, giving them a means to assess how to be--how to develop quality, character, mind-set, values and courage. The questions lead to action. By asking these questions, readers can focus on why they are doing what they are doing in their work, and how to do it better. Designed for today's busy professionals, this brief, clear and accessible book will challenge readers to ask these provocative questions and it will stimulate spirited discussions and action within any organization, inspiring positive change and new levels of excellence, helping all to envision the future of theirs' or any organization.
Contents
Foreword xi
About Peter F. Drucker xvii
Why Self-Assessment? 1
Peter F. Drucker
Question 1: What Is Our Mission? 11
Peter F. Drucker with Jim Collins
Question 2: Who Is Our Customer? 23
Peter F. Drucker with Philip Kotler
Question 3: What Does the Customer Value? 37
Peter F. Drucker with Jim Kouzes
Question 4: What Are Our Results? 49
Peter F. Drucker with Judith Rodin
Question 5: What Is Our Plan? 63
Peter F. Drucker with V. Kasturi Rangan
Transformational Leadership 77
Frances Hesselbein
The Self-Assessment Process 83
Suggested Questions to Explore 87
Definitions of Terms 99
About the Contributors 103
About the Leader to Leader Institute 107
Acknowledgments 109
Additional Resources 111
Index 115