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Full Description
Updated in its 2nd edition, Business & Professional Communication focuseson the core concepts and skills of business and professional communication, with an emphasis on leadership for today's global workplace. This comprehensive textis organized around five fundamental principles of communication, providing a useful pedagogical framework for the reader. These principles are applied to a variety of business and professional contexts, including workplace relationships, interviewing, group and team work and giving presentations.
Contents
Unit ICommunicating and Leading at WorkChapter 2: Being Aware of Self and Others: Enhancing Communication and LeadershipChapter 3: Using Verbal and Nonverbal MessagesChapter 4: Listening and RespondingChapter 5: Adapting to Differences Unit II: Relationship SkillsChapter 6: Relating to Others at WorkChapter 7: Interviewing Principles and SkillsChapter 8: Interviewing Types Unit III: Collaboration SkillsChapter 9: Collaborating in TeamsChapter 10: Enhancing Team Meetings Unit IV: Presentation and Writing SkillsChapter 11: Developing Your Professional PresentationsChapter 12: Delivering Professional PresentationsChapter 13: Achieving Your Presentation Goals: Informing, Persuading and RelatingChapter 14: Writing for Business Appendix A: Managing Time: Managing Information