Full Description
Winner of the Textbook & Academic Authors Association's McGuffey Longevity Award
With its unique blend of compelling topics and rich pedagogy, Interplay: The Process of Interpersonal Communication, Sixteenth Edition, offers a perfect balance of research and application to help students understand and improve their own relationships. No other book prepares students better to start improving their relationships beginning with the first day of class.
Interplay addresses the perception that students have that they already know how to communicate, which is an issue that every faculty member faces. By artfully weaving cutting-edge academic research and theory into the clear, down-to-earth, student-friendly narrative, Interplay enables students to understand the complexity and depth of human communication and interpersonal relationships. The series of concepts builds logically through the chapter sequence so that students deepen their communication skills as they progress through the book. With the expert use of contemporary and brief video clips available as part of the integrated digital resources, students can see concepts applied in real scenarios, making their learning even more meaningful.
Contents
Preface
PART 1. FOUNDATIONS OF INTERPERSONAL COMMUNICATION
Chapter 1. Interpersonal Process
1.1 Why We Communicate
Physical Needs
Identity Needs
Social Needs
Practical Needs
1.2 The Communication Process
Early Models of Communication
Insights from the Transactional Communication Model
Communication Principles
Communication Misconceptions
1.3 What Makes Communication Interpersonal?
Defining Interpersonal Communication
Interpersonal and Impersonal Communication: A Matter of Balance
1.4 Communication Competence
Principles of Communication Competence
Characteristics of Competent Communication
CHECK YOUR UNDERSTANDING
KEY TERMS
ACTIVITIES
FEATURES
WATCH AND DISCUSS: "
WATCH AND DISCUSS: "
AT WORK: Telling STAR Stories in Job Interviews
WATCH AND DISCUSS:
