Full Description
An Introduction to Human Services: Policy and Practice demonstrates how history, politics, and the economy shape social welfare programs and policies.
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Contents
Part I
1. What Are Human Services? What Do Human Service Workers Do?
2. The Changing Nature of the Helping Process
3. Strategies, Activities, and Tasks of Human Service Work
4. Attitudes/Values, Skills, and Knowledge of the Human Service Worker
5. Values and Ethical Dilemmas
6. Social Welfare Programs and Policies
PART II
7. Working with Diversity
8. Interviewing
9. Direct Strategies: Working With People One-on-One
10. Working With Groups
11. Planning a Human Service Program
12. Indirect Strategies: Organizing for Change
PART III
13. Understanding Legal Issues
14. Staying Current and Avoiding Burnout
