Full Description
For courses in Technical Communication. This version of Technical Communication has been updated to reflect the 8th Edition of the MLA Handbook (April 2016)*Comprehensive, user-friendly instruction in workplace writing, technical communication, business writingToday's employees are tasked with writing documents such as emails, memos, letters, and informal reports, as well as more complex forms of communications such as formal reports, proposals, web pages, and presentations. Technical Communication, Fourteenth Edition builds upon the authority of the previous editions by clearly guiding students to write documents persuasively, effectively, and with an eye towards technological innovations and global communications. It incorporates the interpersonal, logical, ethical, and cultural demands of these different forms of workplace communications and provides students with the necessary skills to navigate these nuisances. Building on research and writing skills and touching on the importance of ethics, the authors prepare students for technical writing in any field. * The 8th Edition introduces sweeping changes to the philosophy and details of MLA works cited entries. Responding to the "increasing mobility of texts," MLA now encourages writers to focus on the process of crafting the citation, beginning with the same questions for any source. These changes, then, align with current best practices in the teaching of writing which privilege inquiry and critical thinking over rote recall and rule-following.
Contents
I1. Introduction to Technical Communication2. Meeting the Needs of Specific Audiences3. Persuading Your Audience4. Weighing the Ethical Issues5. Teamwork and Global Considerations6. An Overview of the Technical Writing ProcessII. THE RESEARCH PROCESS7. Thinking Critically About the Research Process8. Evaluating and Interpreting Information9. Summarizing Research Findings and Other InformationIII. ORGANIZATION, STYLE, AND VISUAL DESIGN10. Organizing for Readers11. Editing for a Professional Style and Tone12. Designing Visual information13. Designing Pages and DocumentIV. SPECIFIC DOCUMENTS AND APPLICATIONS14. Email and Text Messages15. Workplace Memos and Letters16. Resumes and other Job Search Materials17. Technical Definitions18. Technical Descriptions, Specifications, and Marketing Materials19. Instructions and Procedures20. Informal Reports21. Formal Analytical Reports22. Proposals23. Oral Presentations and Video Conferencing24. Blogs, Wikis, and Web Pages25. Social MediaV. RESOURCES FOR TECHNICAL WRITERSA Quick Guide to DocumentationA Quick Guide to Grammar, Usage, and Mechanics