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Description
Guide to becoming a compassionate, effective nursePatient & Person: Interpersonal Skills in Nursing 8e teaches nursing students the skills they need to interact with patients as people – an essential component of building an effective therapeutic relationship and providing quality care.This invaluable eBook is designed to equip nurses to manage complex, highly emotional and often challenging interactions with patients and other clinicians. It takes a patient-centred approach, based on the premise that patients' unique experiences are significant to the care they receive.Readers will learn the interpersonal skills they need for high-quality, safe care, with a focus on listening, understanding, exploring and supporting in situations nurses might encounter in a clinical setting.- Learn therapeutic relationship skills for compassionate, effective nursing- Simple language throughout – no prior knowledge needed- Enhance your communication skills and build relationships- Mapped against Australian Registered Nurse Standards for Practice and Nursing Council of New Zealand Competencies for Registered Nurses - Narratives and stories bring theory to life- Covers both clinician–patient interaction and clinician–clinician interaction- Encourages reflection and takes a person-centred approach- Learning activities help you understand content and practise skills- Offers insights into culturally and linguistically diverse perspectives- Supported by a suite of digital assets such as learning activities, video scenarios and lived-experience interviewsNew to this edition- Fully updated evidence- New information on the neurobiology of empathy- Elaboration on the role of teamworkInstructor resources on Evolve:Scenario videosInterview videosDiscussion activitiesVideo transcriptsExperiential Teaching and Learning guide – previouslyAppendix and titled 'Notes on the activities'
Table of Contents
PrefaceOnline videos – scenarios and interviewsList of ActivitiesAbout the authorPart 1 IntroductionChapter 1 Interpersonal skills for person-centred care XXXChapter 2 The patient–nurse relationship XXXChapter 3 Nurse as therapeutic agent XXXChapter 4 Considering culture XXXPart 2 The skillsChapter 5 Encouraging interaction: Listening XXXChapter 6 Building meaning: Understanding XXXChapter 7 Collecting information: Exploring XXXChapter 8 Intervening: Comforting, supporting and enabling XXXPart 3 Skills in context XXXChapter 9 Transitions through health and illness XXXChapter 10 Challenging interpersonal encounters XXXChapter 11 Communicating with the healthcare team XXXIndex XXX
