Description
The book explains the importance of and investigates the quality management aspects in micro, small and medium enterprises (MSME) sectors. It emphasizes on the need of quality management practice and explores the applicability of various quality tools in MSMEs and stages in company where quality management practices are applied. Various topics covered in this book include control charts, Pareto charts, customer relationship management, failure mode effect analysis, QMS implementation stages, competitiveness, and benefits of QM practices. This book will be useful for the researchers and industry professionals from the areas of mechanical engineering, industrial engineering, and manufacturing.
Table of Contents
Quality Management and MSMEs.- Quality Management: Tools and Standards.- Quality Management in MSME Sectors.- Need of Quality Management Practices.- QMS Implementation Stages.- Information on Competitiveness.- Information on Benefits After Implementation of QM Practices.- Critical Success Factors in Adoption of QM Practices.- Comparative Analysis of Competitive Positioning Among MSME Sectors.
