Description
Unlock the creative and innovative potential of your team members with a new approach to feedback and review
In Kindly Review: The Secret to Giving and Receiving Feedback to Make Your Ideas Great is a transformative new approach to taking the sting out of the review process and unlocking the innovative and creative power of your teams. You’ll learn to regain control over your work processes, from project start to completion, and get products to the finish line quickly and efficiently.
The author identifies eight “classic” styles of giving feedback and contrasts them with the effective Kind Review process, a system for creating respectful, collaborative, and innovative working environments. You’ll find:
- Strategies for gathering, receiving, and giving feedback respectfully, productively, and kindly
- The reasons why receiving feedback can be so painful in the first place, and ways to reduce the emotional impact of critical and negative responses
- A comprehensive model for respectful workplace collaboration with team review and feedback at its foundation
A can’t-miss roadmap to unlocking freedom, creativity, and innovation amongst your team members, Kindly Review belongs on the bookshelves of leader at for-profit firms, nonprofit agencies, and government departments looking for new ways to approach team leadership.
Table of Contents
Introduction ix
Chapter 1 Why Feedback Hurts 1
Chapter 2 The Good, the Bad, and the Ugly of Review 9
Chapter 3 Receiving Feedback: Tough Skin, Tough Love, or Tough 17
Chapter 4 Giving Feedback 29
Chapter 5 Taste Is an Unconscious Bias 39
Chapter 6 Feedback Styles 45
Chapter 7 Kind Collaborator 53
Chapter 8 Perfect Pass-Through 61
Chapter 9 Vague Vocalist 69
Chapter 10 Land Mine 77
Chapter 11 Silent but Deadly 85
Chapter 12 DIYer 93
Chapter 13 One and Doner 101
Chapter 14 Rage Reviewer 109
Chapter 15 When Style Meets Process 117
Chapter 16 The IdeaStorm: Kickoff to Success 123
Chapter 17 Project Planning 133
Chapter 18 Creating Your Satisfaction 141
Chapter 19 Mastering the Feedback Process 149
Chapter 20 Preparing Others to Give Feedback 155
Chapter 21 Gather Feedback on Your Ideas 165
Chapter 22 Find Strength in Collaboration 175
Chapter 23 Making Kind Review Work for You 185
Chapter 24 The Dreaded Redo 197
Chapter 25 Surviving Group Review 203
Chapter 26 Ready for Completion 211
Chapter 27 Failure to Communicate 219
Chapter 28 Perfection Is Impossible, but Collaboration Is Magic 227
Acknowledgments 235
Index 237
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