Description
This title was first published in 2000: Empathy is known to be crucial to helping relationships, but professional helpers, including nurses, do not normally display much empathy as it has not been measured in clients' terms and accordingly taught. This text examines a study in which a client-centred empathy scale was developed - the client-centred measure of empathy was found to be reliable and valid and a course designed to teach nurses to offer empathy in clients' terms was effective. The findings of the study have implications for the future design of nurse eduction and the goals of the health service.
Table of Contents
1: Empathy is crucial to helping; 2: The problem: Professional helpers, including nurses, do not normally display much empathy; 3: Analysis: Empathy has not been measured in clients' terms and accordingly taught; 4: Solution, Part 1: A reliable and valid client-centred empathy scale has now been developed; 5: Solution, Part 2: Using this scale, a course has been developed which does help nurses to show empathy; 6: Summary and implications: Such a course may help others to learn as well
