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Description
Making decisions is certainly the most important task managers are faced with, and it is often a very difficult one. This book offers a procedure for solving complex decision problems step by step. Unlike other texts, the book focuses on problem analysis, on developing potential solutions, and on establishing a decision-making matrix.
In this fourth edition of the book, published under a new title, the authors present simplified, actionable guidelines that can be easily applied to the individual steps in the heuristic process.
The book is intended for decision-makers at companies, non-profit organizations and in public administration whose work involves complex problems. It will also benefit students and participants in executive courses.
Table of Contents
Introduction.- Decision Problems and Decision-Making Procedures: Decision Problems.- Goal and Problem-Finding Systems as Requirements for the Discovery of Decision Problems.- Rational Decision-Making.- Decision-Making Procedures.- A General Heuristic Decision-Making Procedure: Overview of the Decision-Making Procedure.- Problem Verification and Analysis.- Developing and Evaluating the Solution Options.- Decision Maxims for Establishing the Overall.- Overall Evaluation on the Options and Decision.- A Case Study Illustrating the Application of the Procedure.- Special Problems and Approaches to Solve Them: Decision Sequences.- Information Procurement Decisions.- Collective Decisions.- Final Remarks.
