Description
From the CEO of Umpqua Bank, the essential leadership practices that allowed the West Coast’s largest independent community bank to emerge from the economic crisis even stronger than before
In this follow-up to the successful Leading for Growth, Umpqua Bank CEO Ray Davis shares the tactics and strategies that have allowed Umpqua to grow and succeed in the toughest economic environment. The results are clear: despite years of economic uncertainty, Umpqua has continued its upward trajectory—expanding from five locations in 1994 to more than 200 today. Davis’s approach can help leaders recalibrate their approaches, no matter what the industry or market upheaval they face.
In Leading Through Uncertainty, Davis shares a concise set of smart, actionable leadership practices that leaders can use to navigate their businesses and teams through difficult times. These include focusing on honesty and transparency, motivating and inspiring employees, building an outstanding corporate reputation, paying attention to details, and more. By showing leaders how to maintain a clear value proposition and strong leadership, Leading Through Uncertainty will help any company secure a lasting foothold in any economy.
Table of Contents
Foreword by William C. Taylor ix
Introduction: The Great Uncertainty xiii
Part 1 Leading Yourself
Chapter 1: The New Normal 3
Chapter 2: The Truth, Nothing But the Truth 23
Chapter 3: Problems and the Healing Process 39
Chapter 4: Control and Uncertainty 51
Chapter 5: Exercise Your Intuition 65
Part 2 Leading Your Organization
Chapter 6: Be Really Good at the Basics 81
Chapter 7: The Value of a Value Proposition 91
Chapter 8: Be Available 103
Chapter 9: Motivate and Inspire 113
Chapter 10: Leverage Your Assets 125
Part 3 Leading the Way
Chapter 11: Reputation Counts 137
Chapter 12: Create Buzz (But Manage Crisis) 147
Chapter 13: Build Momentum 161
Chapter 14: Practice Incremental Evolution 171
Conclusion: Lead On 181
Notes 185
Acknowledgments 191
About the Authors 193
Index 195
