Description
Learn to speak up for what really matters
In Having Hard Conversations, Jennifer Abrams showed educators how to confront colleagues about work-related issues through a planned, interactive, and personal approach. In this sequel, readers move deeper into preparing for those conversations while building expectations for meaningful outcomes. Emphasizing what needs to happen before, during, and after hard conversations, this resource explores
- What humane, growth-producing, and “other-centered” conversations sound like
- How to recognize and account for culture, gender, and generational filters
- How to spot and work with organizational dynamics that could influence discussions
- How to conduct hard conversations with supervisors
Table of Contents
Foreword by Douglas Fisher and Nancy Frey
Preface
Acknowledgments
About the Author
Chapter 1. Is This Really a Hard Conversation or Something Else?
Chapter 2. Clarity, Clarity, Clarity
Chapter 3. Being Other-Focused: Planning the Hard Conversation
Chapter 4. Organizational Politics, Working With Supervisors or Groups, and Hard Conversations
Chapter 5. Scripting a Humane, Growth-Producing Conversation
Chapter 6. What If They Say . . . ? Possible Responses
Chapter 7. How to Be a Better Recipient of Feedback
Conclusion
Resource: Inspirational Quotes for Having Hard Conversations
References and Suggested Readings
Index
