Description
Trust plays a central role in organizational life. It facilitates exchanges among individuals, enhances cooperation and coordination, and contributes to more effective relationships.
This volume brings together a cross-disciplinary group of contributors to present some of the latest, most exciting conceptual perspectives in the field and to demonstrate a variety of new methodological approaches to the study of trust. It includes discussions on: the psychological and social antecedents of trust; the effects of social and organizational structures on trust; and the broad effects of trust on organizational functioning.
Table of Contents
Whither Trust? - Tom R Tyler and Roderick M Kramer
Trust in Organizations - W E Douglas Creed and Raymond E Miles
A Conceptual Framework Linking Organizational Forms, Managerial Philosophies and the Opportunity Costs of Controls
Trust and Technology - David Kipnis
Trust-Based Forms of Governance - Walter W Powell
Trust and Third-Party Gossip - Ronald S Burt and Marc Knez
Collaboration Structure and Information Dilemmas in Biotechnology - Lynne G Zucker et al
Interpersonal and Organizational Boundaries as Trust Production
Developing and Maintaining Trust in Work Relationships - Roy J Lewicki and Barbara B Bunker
Micro OB and the Network Organization - Blair H Sheppard and Marla Tuchinsky
Swift Trust in Temporary Groups - Debra Meyerson, Roderick M Kramer and Karl Weick
The Road to Hell - Sim B Sitkin and Darryl Stickel
The Dynamics of Distrust in an Era of Quality
Divergent Realities and Convergent Disappointments in the Hierarchical Relation - Roderick M Kramer
Trust and the Intuitive Auditor at Work
Beyond Distrust - Robert J Bies and Tom Tripp
Getting Even and the Need for Revenge
Organizational Responses to Crisis - Aneil K Mishra
The Centrality of Trust
Trust and Crisis - Eugene J Webb
The Organizational Trust Inventory (OTI) - L L Cummings and Philip Bromiley
Development and Validation
Trust in Organizational Authorities - Tom R Tyler and Peter Degoey
The Influence of Motive Attributions on Willingness to Accept Decisions
Collective Trust and Collective Action - Roderick M Kramer, Marilynn B Brewer and Benjamin J Hanna
The Decision to Trust as a Social Decision
Understanding the Interaction between Procedural and Distributive Justice - Joel Brockner and Phyllis Siegel
The Role of Trust
