Description
This unique handbook provides an organizational framework for planning and establishing intercultural communication training programs. Drawing from intercultural communication and cross-cultural training, this guide emphasizes those aspects of training that explicitly involve face-to-face communication. The approaches covered apply to any situation where good personal relations and effective communication need to be established with people from different cultural backgrounds.
Table of Contents
An Introduction to Programs, Goals, and Needs Assessment for Training
An Introduction to Programs, Goals, and Needs Assessment for Training
Awareness and Knowledge as Content Areas for Intercultural Communication Training
Emotional Challenges
Acquiring Intercultural Communication Skills
Putting the Elements Together
Designing and Administering an Effective Intercultural Training Program
The Evaluation of Training Programs
Issues Affecting the Future of Intercultural Training
