Description
Whilst external quality audits have been in place for more than a decade in some countries, limited research exists on the extent to which such audits have been effective in improving systems and processes for quality assurance in higher education institutions, and the extent to which such audits have improved academic standards, outcomes and student experience. External Quality Audit looks at the experience of countries where external quality audits have been established by governments, and provides analyses of their effectiveness in improving quality assurance in universities and other higher education institutions.- Brings together the experience of academics and administrators in higher education institutions- Examines international experience on the extent to which external quality audits have improved quality assurance at national, institutional and faculty levels- Gives perspective from a variety of higher education institutions
Table of Contents
List of figures and tablesPrefaceAbout the editors and contributorsChapter 1: Quality assurance – corporate fist in a velvet glove?Abstract:Australian quality assuranceMeasuring teaching qualityEducational reformQuality assurance for teaching at James Cook University 2000–10The JCU historical context for quality assuranceQuality assurance – summary of influences on teachingAll is not rosy in the world of professorsChapter 2: The impact of external quality audit in a private for-profit tertiary education institutionAbstract:IntroductionEvidence of effectiveness: global perspectiveBrief overview of private providers in AustraliaExternal quality audits of private providersQuality audit approachDiscussion on the effectiveness of the quality auditConclusionChapter 3: Multiple views of quality audits in New Zealand: a case for advancing systemic understandingAbstract:IntroductionA brief overview of quality auditsQuality audit in New ZealandViews of quality audits in New ZealandConclusionChapter 4: Reflections on the effectiveness of four cycles of external quality audits in New Zealand universitiesAbstract:IntroductionUniversities New Zealand and the establishment of the New Zealand Universities Academic Audit Unit, Te Whanga TtariNational context: recent government policyInternational contextThe impact of academic audit on systems and processesThe impact of academic audit on standards, outcomes and the student learning experienceThe impact of academic audit at institutional and national levelThe future challenges for quality assurance in New Zealand universitiesConclusionChapter 5: Enhancing quality assurance in an institution: the University of the South Pacific experience of an external auditAbstract:University of the South Pacific: an overviewA vision for the year 2020The quality strategyExternal auditThe self-assessmentPost-audit – the processes and impactsConclusionChapter 6: Quality audits in Hong Kong: seeking evidence of quality enhancementAbstract:The education landscape in Hong KongQuality audits in Hong KongMethodology for analysis of the Quality Assurance Council reportsFindingsSummaryChapter 7: External quality audits and quality assurance in the higher education sector: the Malaysian perspectiveAbstract:IntroductionQuality audit practice in higher educationGovernment policy on external quality auditsThe case of Universiti Teknologi MalaysiaA practitioner's point of viewFuture challenges for higher education quality assurance in MalaysiaConclusionChapter 8: External quality audit in the UK: an impact analysisAbstract:IntroductionThe purposes of Institutional AuditThe implementation of Institutional Audit1The effects of Institutional AuditReflections on Institutional AuditConclusionsChapter 9: Effect of external quality agencies on universities in IndiaAbstract:The contextThe Indian scenarioEffects of external assuranceAssuring transnational educationLessons to be learnedChapter 10: External quality audits in South African higher education: goals, outcomes and challengesAbstract:IntroductionExternal quality assurance in the South African higher education contextFunctions of the HEQCPrinciples and approaches in the institutional audit systemSystems and procedures for institutional auditsExternal institutional audits: outcomes and impactImpact of the audit process: preparation and site visitThe issue of impact through audit recommendationsEvaluating the student experience in auditsConclusionChapter 11: Development, effectiveness and future of quality assurance and assessment in Italian higher educationAbstract:IntroductionStages in quality assurance in Italian higher educationConclusion: the trade-off between differentiation and standardisationChapter 12: Audits of quality assurance systems of higher education institutions in FinlandAbstract:The Finnish system of higher educationBrief background of government poli
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