Results, Not Reports : Building Exceptional Organizations by Integrating Process, Performance, and People

Follows, Peter

Forbes Books（2024/11発売）

• 製本 Paperback:紙装版/ペーパーバック版／ページ数 272 p.
• 言語 ENG
• 商品コード 9798887507026

Full Description

With Results, Not Reports, Peter Follows, CEO of Carpedia International, provides business leaders with a framework for lasting improvements in performance and profitability. Carpedia has a remarkable success rate in large-scale improvement programs, helping clients achieve their improvement goals over 90 percent of the time. In these pages, Peter explains how to achieve sustainable improvement through the dynamic management of process, performance, and people, emphasizing that all three components have an interdependent relationship and that the key is to address them concurrently.

Results, Not Reports is structured in a sequence that reflects an improvement cycle and is divided into three parts: Where to Look, What to Improve, and How to Get Results. Each section is designed to reinforce and build on the previous section, but they can be read independently. This book, written with practical clarity, is for senior leaders who need to execute their strategies and implement changes that stick.

Contents

Introduction
Why Change Requires Change
It's Tough To Change Habits
The Key To Sustainable Results
Even Great Companies Have Challenges
How This Book Is Organized

Part 1: Where To Look
Chapter 1
The Results Equation
Defining Results
Defining Process
Defining Performance
Defining People
Chapter 2
Assess The Opportunity
Link Finance And Operations
Evaluate Operating Performance
Build A Business Case
Chapter 3
Create A Results Strategy
Identify The Focus Areas
De Termine How To Measure Results Develop A Communication Strategy

Part 2: What To Improve
Chapter 4
Improve Processes
Why Do Process Challenges Exist?
How Do You Identify Process Challenges?
How Do You Improve A Process?
Chapter 5
Align Performance Systems
Why Do Performance Systems Get Unaligned?
How Do You Identify Performance System Challenges?
How Do You Align Performance Systems
Chapter 6
Develop People
What Are Common People Challenges?
How Do You Identify People Challenges?
How Do You Change Behaviors?

Part 3: How To Get Results
Chapter 7
Focus The Effort
Row In The Same Direction
Communicate The Vision
Avoid The Trap
Chapter 8
Prepare For Change
Organize For Change
Train And Coach Managers
Conduct Prototypes
Chapter 9
Implement Change
Implementation Mindsets
Getting Results
Cementing Your Gains

Acknowledgments
About The Author
About Carpedia International