Quality Assurance in Company-Based Practice : Planning and Structuring of In-company Training by Way of the Example of the Occupation of Office Manager (Fachbeiträge zur beruflichen Bildung)

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Quality Assurance in Company-Based Practice : Planning and Structuring of In-company Training by Way of the Example of the Occupation of Office Manager (Fachbeiträge zur beruflichen Bildung)

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Description

The present study looks at the instruments and procedures deployed by companies to ensure successful training in the occupation of office manager. The investigation facilitates an insight into the specific design and use of planning and structural tools in training practice. Alongside the mandatory elements of the company training plan and the report booklet, these include further voluntary evaluation and feedback measures. 238 telephone-based interviews with training management departments and 13 company case studies relating to the occupation ofoffice manager were evaluated in the study. The three areas of training - the crafts, trade and industry and the public sector - were compared with one another. 1 Summary of key aspects2 Training within the work process - background to the study 3 Methodological indications4 Office manager - a brief presentation5 Quality assurance via binding standards 5.1 Company training planning5.1.1 The four categories of company training planning5.1.2 Quantitative evaluations of the types of company training planning5.1.3 Qualitative evaluations of the types of company training planning5.1.3.1 Training with non-written planning5.1.3.2 Summary: Non-written training planning5.1.3.3 Training with written planningSpecial focus: Three case studies from practice: companies providing training which use content training planning 5.1.3.4 Summary: Written training planningDiscursion 1: Autonomy and areas of responsibility in training planning Discursion 2: Reasons for the specific structuring and use of content training planning5.1.4 Conclusion: Company training planning 5.2 The training record 5.2.1 Legal stipulations and recommendations5.2.2 Type of use, frequency of checks and objectives of use5.2.3 Handwritten or digital use?5.2.4 Conclusion: The training record6 Quality assurance via voluntary methods, procedures and instruments6.1 Voluntary non-standardised quality assurance methods 6.2 Voluntary standardised quality assurance methods 6.3 Conclusion: Quality assurance via voluntary methods, procedures and instruments 7 Overall conclusionBibliography and list of references List of authorsAbstract Helena Sabbagh is an academic researcher in the "Innovative Further Education, Permeability, Pilot-Projects" Division at the Federal Institute for Vocational Education and Training (BIBB) and head of the German NationalReference Point for Quality Assurance in Vocational Training (DEQA-VET)
Dr. Hendrik Biebeler is an academic researcher in the "Industrial and Technical Occupations" Division at the Federal Institute for Vocational Education and Training (BIBB)