Advances in the Human Side of Service Engineering : Proceedings of the AHFE 2016 International Conference on the Human Side of Service Engineering, July 27-31, 2016, Walt Disney World®, Florida, USA (Advances in Intelligent Systems and Computing

Advances in the Human Side of Service Engineering : Proceedings of the AHFE 2016 International Conference on the Human Side of Service Engineering, July 27-31, 2016, Walt Disney World®, Florida, USA (Advances in Intelligent Systems and Computing

  • オンデマンド(OD/POD)版です。キャンセルは承れません。
  • 製本 Paperback:紙装版/ペーパーバック版／ページ数 364 p.
  • 商品コード 9783319419466

Full Description

It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery.

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