Driving Service Productivity : Value-Creation through Innovation (Management for Professionals)

ポイントキャンペーン

Driving Service Productivity : Value-Creation through Innovation (Management for Professionals)

Bessant, John (EDT)/ Lehmann, Claudia (EDT)/ Moeslein, Kathrin M. (EDT)

Springer International Publishing AG（2016/08発売）

ただいまウェブストアではご注文を受け付けておりません。 ⇒古書を探す

製本 Paperback:紙装版/ペーパーバック版／ページ数 230 p.
言語 ENG
商品コード 9783319349121
DDC分類 338.4

Full Description

In a world moving towards services, driving service productivity is a central challenge for leaders and members of all types of organisations: for service businesses there is a clear need to be "productive", but it is far less clear what this exactly means.