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Description
(Text)
This book is the first to propose a comprehensive set of evidence-based guidelines for best communication practices in daily inter-staff and
provider-patient interactions. The book includes numerous case applications and practice scenarios that makes it an indispensable resource
for classroom instruction on safe communication practices in the prevention, intervention and response to medical errors.
(Author portrait)
Annegret F. Hannawa, University of Lugano, Switzerland; Julius C. Pham, The Johns Hopkins University School of Medicine, USA