Age-Inclusive ICT Innovation for Service Delivery in South Africa : A Developing Country Perspective

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Age-Inclusive ICT Innovation for Service Delivery in South Africa : A Developing Country Perspective

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  • 製本 Hardcover:ハードカバー版/ページ数 257 p.
  • 言語 ENG
  • 商品コード 9783030946050

Description


(Text)


(Table of content)
1. Population ageing and ICTs.- 2. Legislative frameworks informing municipal service delivery: the gap between what ought to be and what actually transpires.- 3. A baseline assessment of older South Africans' mobile phone usage across rural-urban contexts.- 4. The story of developing ICTs to promote holistic service delivery to older persons: The we-DELIVER project.- 5. Data collection tools, analysis and application using ICTs.- 6. Research integrity in a community-based project - a critique of individualised and Western ethical protocols.- 7. Managing diversity in a multi-cultural and multi-lingual environment: The case of the we-DELIVER project.- 8. Feasible ICTs for the community following a bottom-up approach: The example of Yabelana.- 9. Mitigating or inhibiting (intergenerational) relational experiences around older persons' mobile phone use.- 10. The theory and practice of impact and sustainability: The we-DELIVER project.
(Author portrait)

Vera Roos is research professor in the Ageing and Generational Dynamics programme affiliated with the Optentia Research Focus Area at the North-West University's Vaal Triangle Campus, South Africa. Over the past 25 years, she has presented and published nationally and internationally on topics related to relational psychology, intergenerational relations, and older persons' contributions in challenging contexts. Vera's theoretical approach - namely, that broader environments inform dynamic social processes - provided the background for her development of the Mmogo-method®, a visual means of data collection. Existing relational theories could not satisfactorily explain findings obtained by this method in the study of relational experiences (loneliness, friendships, intergenerational interactions), so she developed a further relational theory, Self-Interactional Group Theory (SIGT). Vera is committed to promoting the relational and collective wellbeing ofolder persons and communities within their contextual realities. She is a scientist with a South African National Research Foundation rating.




older persons and communities within their contextual realities. She is a scientist with a South African National Research Foundation rating.





Contents

1. Population ageing and ICTs.- 2. Legislative frameworks informing municipal service delivery: the gap between what ought to be and what actually transpires.- 3. A baseline assessment of older South Africans' mobile phone usage across rural-urban contexts.- 4. The story of developing ICTs to promote holistic service delivery to older persons: The we-DELIVER project.- 5. Data collection tools, analysis and application using ICTs.- 6. Research integrity in a community-based project - a critique of individualised and Western ethical protocols.- 7. Managing diversity in a multi-cultural and multi-lingual environment: The case of the we-DELIVER project.- 8. Feasible ICTs for the community following a bottom-up approach: The example of Yabelana.- 9. Mitigating or inhibiting (intergenerational) relational experiences around older persons' mobile phone use.- 10. The theory and practice of impact and sustainability: The we-DELIVER project.

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