A Pragmatic Guide to Competency: Tools, Frameworks and Assessment

Holt, Jon/ Perry, Simon A.

BCS, the Chartered Institute for IT（2011/04発売）

• 製本 Paperback:紙装版/ペーパーバック版／ページ数 202 p.
• 商品コード 9781906124700
• DDC分類 658.05

Full Description

Competency is the ability of an individual to perform their working activities. Many organisations are able to demonstrate capability (ie that adequate processes are in place) but they do not have the appropriate competent staff to carry out these processes. This book takes a pragmatic approach to assessing competency against various frameworks. Essential reading for IT managers and directors, team leaders, consultants and managers in technical businesses.

Contents

1 Introduction 2 Competency frameworks3 Requirements for competency assessment4 The universal competency assessment model (UCAM) processes5 Case studiesAPPENDICES Appendix A: A seven views summary of the UCAM processes Appendix B: Summary of notation References Index