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Full Description
Although the theory of operations management has been presented in many textbooks published in the last two decades the subject of e--enabled operations management is rather short of Iiterature which is easily accessible to students. The object of this document is to expound the subject at an "intermediate" level?. By intermediate it is not assumed that students are specialists in mathematics and statistics, but it is supposed they have a working knowledge of calculus, algebra, probability and statistics. The approach to operations management described in this book is unusual with respect to what is found in standard textbooks. Information and Communication Technologies (ICT) impact the ways firms are organised and managed, and as a consequence change the practical means used to conduct business operations.
Contents
PART 1 MODELLING ISSUES OF BUSINESS STRUCTURES 1. SYSTEM APPROACH TO BUSINESS OPERATIONS AND INFORMATION ENGINEERING 2. BUSINESS MODELLING BY PROCESS AND MANAGEMENT APPLICATION 3. BUSINESS MO DELS :CONTROL MO DELS, FLOW MODELS, FUNCTION MODELS, ORGANISATION MODELS PART 2 MANAGERIAL CONCEPTS AND SOFTWARE PACKAGES IN PERSPECTIVE 4 FROM MRP (MATERIALS REQUIREMENT PLANNING} TO ERP (ENTERPRISE RESOURCES PLANNING) CONCEPTS AND THE ASSOCIATED SOFTWARE PACKAGES (PICS AND COPICS OF IBM TO ERP-LABELLED PACKAGES) 5 SPECIFIC FEATURES OF ERP PACKAGES PART 3 BEYOND ERP PACKAGES/ THE E-ENABLED ENTERPRISE 6 CHANGE IN BUSINESS PROCESSES BY E-COMMERCE AND E-BUSINESS 7 CONTROL PARAMETERS FOR E-ENABLED SUPPLY CHAIN 8 INTEGRATION OF ERP PROCESSES WITH E-COMMERCE AND E-BUSINESS PATTERNS 9 ROLES OF PORTALS FOR MAKING BUSINESS MODELS FLEXIBLE PART 4 CRITICAL BUSINESS FONCTIONS FOR E-ENABLED OPERATIONS MANAGEMENT 10 LOGISTICS 11 SOURCING AND PHYSICAL DISTRIBUTION 12 QUALITY MANAGEMENT PART 5 CASE STUDIES
