Full Description
Despite new technologies, people do not always find information with ease. Do people still need help in finding the information they need, and if so, why? What can be made easier with new tools and techniques?Information Services and Digital Literacy is about the role of information services and digital literacies in the age of the social web. This title provides an alternative perspective for understanding information services and digital literacy, and argues that a central problem in the age of the social web and the culture of participation is that we do not know the premises of how we know, and how ways of interacting with information affect our actions and their outcomes. Information seeking is always a question of crossing and expanding boundaries between our earlier experiences and the unknown. We may not yet be well enough acquainted with the landscape of digital information to understand how we know, where the boundaries to our knowledge lie, how to cross them, and what consequences our actions may have.
Contents
AcknowledgementsChapter 1: IntroductionAbstract:Chapter 2: Knowing what we knowAbstract:The economy of ordinary knowledgeBoundaries of knowingConclusionsChapter 3: Information services and digital literacyAbstract:Information servicesDigital literacyConclusionsChapter 4: Technologies of abundanceAbstract:NetworkingPersonal information technologyUsabilityConvergenceThe consequences of technologyConclusionsChapter 5: The culture of participationAbstract:Communal and individualist participation: 'talko' work and 'broadcast yourselfism'Commercialism and freedomRoles and rules of participationEconomy of participation and non-participationConclusionsChapter 6: The 'new' userAbstract:Learned or bornBehaving differently with informationReading differentlyUsers and non-usersIdentityThe making of a 'new' userConclusionsChapter 7: InformationAbstract:The form of informationThe emergence of informationQualitative and computational viewpointsA pig in a poke?Abundance and scarcityConclusionsChapter 8: Information services and digital literacy as boundary objectsAbstract:The pieces that do not fitAcross the boundariesReferencesIndex
