Full Description
Searching for paid tasks via digital labour platforms, such as Uber, Deliveroo and Fiverr, has become a global phenomenon and the regular source of income for millions of people. In the advent of digital labour platforms, this insightful book sheds new light on familiar questions about tensions between competition and cooperation, short-term gains and long-term success, and private benefits and public costs. Drawing on a wealth of knowledge from a range of disciplines, including law, management, psychology, economics, sociology and geography, it pieces together a nuanced picture of the societal challenges posed by the platform economy.
Chapters present a comprehensive, multidisciplinary overview of the rise of gig work, reflecting on long-term developments in the gig economy and incorporating contemporary developments into the rich theoretical and empirical literature on the topic. Charting new research territory, the book addresses key academic and policy challenges, arming readers with relevant analytical tools and practical solutions to face common problems. This book comprises a key reference for future research on the topic as well as critical policy measures for addressing challenges relating to gig work.
Offering an integrated outline of the latest insights, this book is crucial reading for scholars and researchers of the platform economy and gig work, outlining academic insights and empirical research, and illustrating a research agenda for future scholarship. The book's comprehensive approach will also benefit policy-makers, managers and workers as they confront the platform economy's wide variety of legal, economic and management challenges.
Contents
Contents:
Preface
PART I SETTING THE STAGE -
PLATFORM-MEDIATED GIG WORK IN CONTEXT
1 Platform economy puzzles: the need for a multidisciplinary
perspective on gig work 2
Jeroen Meijerink, Giedo Jansen and Victoria Daskalova
2 Understanding the prevalence and nature of platform work:
the measurement case in the COLLEEM survey study 19
Annarosa Pesole
3 The past, present and future of gig work 46
Jim Stanford
4 Labour protection for non-employees: how the gig
economy revives old problems and challenges existing solutions 68
Victoria Daskalova, Shae McCrystal and Masako Wakui
PART II UNPACKING PLATFORM ECONOMY
PUZZLES - ECONOMIC AND SOCIAL
EXCHANGES IN PLATFORM-MEDIATED GIG WORK
5 Platform urbanism and infrastructural surplus 101
Aaron Shapiro
6 Dual value production as key to the gig economy puzzle 123
Niels van Doorn and Adam Badger
7 Online labour platforms, human resource management and
platform ecosystem tensions: an institutional perspective 140
Anne Keegan and Jeroen Meijerink
8 Multi-party working relationships in gig work: towards
a new perspective 162
James Duggan, Ultan Sherman, Ronan Carbery and
Anthony McDonnell
PART III SOLUTIONS AND CONCLUSIONS
9 Gigs of their own: reinventing worker cooperativism in the
platform economy and its implications for collective action 188
Damion Jonathan Bunders
10 The politics of platform work: representation in the age of
digital labour 209
Paul Jonker-Hoffrén and Giedo Jansen
11 Conclusion: solutions to platform economy puzzles and
avenues for future research 229
Giedo Jansen, Victoria Daskalova and Jeroen Meijerink
Index
