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Full Description
Our Elgar Concise Introductions are inspiring and considered. They explain the key principles in business and are expertly written by some of the world's leading scholars. The aims of the series are two-fold: to pinpoint essential concepts of business and management, and to offer insights that stimulate critical thinking.
This Concise Introduction describes current approaches to measuring and managing performance in organisations and offers insights into how they may need to evolve as the working environment changes. It demonstrates the need to see performance management in the context of the culture and leadership of the organisation and not as a standalone activity.
Key Features:
Provides examples of good practice and highlights pitfalls to be avoided
Describes principal tools and techniques such as The Balanced Scorecard, Performance Prism and Success Mapping
Combines recent academic research with discussion of how techniques are used in practice
The Concise Introduction to Performance Management will be indispensable for managers seeking to improve their skills and knowledge. It will also be of use for students and researchers of management, business and economics.
Contents
Contents: Introduction to Performance Management 1. What is performance? 2. Why measure performance? 3. How do you decide what to measure? 4. How do you measure performance? 5. How do you make it work? 6. Managing performance 7. What can go wrong? 8. What are the new developments? Index
