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Full Description
This innovative book presents a theoretical framework for understanding co-creation and the ways that public leaders may cope with the conflicts, dilemmas and paradoxes that arise when co-creation clashes with existing governance paradigms, such as old-style bureaucracy and New Public Management.
Chapters identify the relative hostility of public sector environments towards the expansion of co-creation due to their continued commitment to sovereign political leadership, bureaucratic governance and performance management. Contributing authors analyse how these tensions hamper the adoption and functioning of co-creation as a tool of governance and prevent public and private actors benefitting from new ideas and practices. In response, they employ data from Nordic municipalities to provide a classification of strategies that managers in public service organizations may use to cope with these conflicts.
Outlining how new and old forms of public governance can be aligned to reach their full potential, this forward-thinking book will be invaluable to students and scholars of governance and regulation, public administration and management, and public policy. Its practical insights will also be of use to policymakers and practitioners in private consultancy firms interested in collaboration, constructive hybridization, and new developments in public governance.
Contents
Contents
Preface x
1 What to do when co-creation clashes with old public
governance paradigms? 1
Asbjørn Røiseland, Eva Sørensen and Jacob Torfing
2 Co-creation as public governance: Revisiting the bright
and dark sides 15
Asbjørn Røiseland, Eva Sørensen and Jacob Torfing
3 When co-creation meets the existing governance paradigms 34
Jacob Torfing, Sofie Loklindt Christensen and Eva Sørensen
4 Coping with conflicts, dilemmas and paradoxes through
constructive hybridization 47
Jacob Torfing, Sofie Loklindt Christensen and Eva Sørensen
5 Presentation of cases, methods and contexts 61
Asbjørn Røiseland, Janne Paulsen Breimo, Hege Hofstad
and Trond Vedeld
6 Citizens as clients, customers and partners: Evolving roles
and relationships in co-creation 79
Trond Vedeld and Hege Hofstad
7 Bureaucracy and co-creation: Coping with dilemmas
through institutional design 102
Asbjørn Røiseland and Trond Vedeld
8 Professional rule meets co-creation: Challenges and
coping strategies 119
Janne Paulsen Breimo and Asbjørn Røiseland
9 Managing co-creation and coping with value 135
Asbjørn Røiseland and Janne Paulsen Breimo
10 Co-creation challenges to public leadership: Tensions,
dilemmas and coping mechanisms 150
Hege Hofstad
11 Co-existing systems of performance management:
Conflicts, coping strategies and emergent hybridity 178
Hege Hofstad and Trond Vedeld
12 Embracing co-creation: Next-step challenges for theory
and practice 196
Joop Koppenjan
13 We are navigating clashes - whether we want to or not 207
Mette Aagaard
Index 215
