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Full Description
Streamline your organization's communication for happier employees, clients and customers, with this powerful and practical methodology featuring insight from experts Simon Sinek and Brené Brown.
As the title suggests, Influential Internal Communication proves just how influential internal communications (IC) is, and the measurable impact it has on an organization's growth. For many organizations, IC often slips down the list of priorities when there are high pressure, high stakes business situations to cope with. This causes a sense of chaos and confusion within the organization that will - eventually - permeate to external customers and clients. Influential Internal Communication presents a clear, adaptable methodology that will help readers understand, diagnose and fix their own communication challenges, thereby transforming the chaos into calm.
Backed up with data and statistics from industry reports on workplace culture, Influential Internal Communication is based on The Field Model and draws on research with CEO's, some of the best insights into people, organisations and chaos. The theory is backed up with real world case studies, showing how chaos can impact a range of organizations of varying size and industry. Written by the 2020 President of the Chartered Institute of Public Relations (CIPR), Influential Internal Communication will streamline any organization's IC practices, and help to drive engagement, efficiency and profit across the board.
Contents
Chapter - 00: Introduction;
Section - PART ONE: Foundations;
Chapter - 01: Introduction to internal communication;
Chapter - 02: Without communication there is chaos;
Chapter - 03: Understanding organizations and leadership;
Chapter - 04: Understanding people;
Section - PART TWO: Applying the model;
Chapter - 05: The Field Model;
Chapter - 06: Data and diagnostics;
Chapter - 07: The fix;
Chapter - 08: Applying the model and making it work for the long term;
Chapter - 09: Conclusion;
