Full Description
There is a growing trend toward innovation in public services, and the integration of public and private entities in their delivery. This book aims to improve the ability to innovate successfully in large-scale public/private endeavors.The authors develop an underpinning theory of innovation, and extend it to address key issues in public/private collaboration. As an example, they explore the subject of independent living for seniors and persons with disabilities across four countries - the US, UK, Norway and Japan. The resulting model provides a vehicle for all major stakeholders to better understand the dynamics of innovation, which will in turn offer the opportunity to improve performance and successful adoption.
This book will provide useful insight for students of innovation, public service planning and delivery, and health and social services. In addition, the original opinion research on residents of the four countries will prove interesting for students of sociology and medical anthropology.
Contents
CONTENTS: Introduction PART I THE NEED FOR DISRUPTIVE INNOVATION IN PUBLIC SERVICES 1. The Need for Disruptive Innovation in Public Services 2. Initial Framework PART II INDEPENDENT LIVING AND CULTURAL CONTEXT 3. In-Home Care Services for Independent Living 4. Cultural Context PART III AN INTEGRATED MODEL OF PUBLIC SERVICE INNOVATION 5. The Core Model: The Service Innovation Triangle PART IV: EVIDENCE BASE - CITIZEN OPINION 6. Citizen Opinion PART V: IMPLICATIONS FOR INNOVATION IN PUBLIC SERVICES 7. Implications for Innovation in Public Services Index
