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Full Description
In this 3-book set, management experts Brian Sutton and Robina Chatham describe and explain core leadership techniques including: Building a Winning Team (5 techniques), Delivering Benefit (6 techniques), and Growing Yourself as a Leader (6 techniques).
With real life examples, tips and exercises throughout each book, you'll also boost your soft skills as you steer your team to success, improve value for your customers and your organisation, and progress your personal and professional development.
Contents
Building a Winning Team
Helping Your Team to See Your Value to Them as a Leader
Increasing Your Circle of Organisational Influence
Delegating Work For Maximum Impact
Dealing with Poor Performance
Behaving With A True Sense of Urgency
Delivering Benefit
Understanding Your Customers: How To Truly Delight Them
Seeing the Big Picture and Thinking Strategically
Seeing New Opportunities and Recognising The Unexpected Before It Happens
Building A Spirit of Innovation
Being Seen As Someone Who Helps Change To Happen
Helping Your Team To Cope With The Rigours of Change
Growing Yourself as a Leader
Building Personal Master
Unlocking Your Own Creative Potential
Developing Yourself Through Mentoring and Coaching Others
Playing the Political Game Whilst Maintaining Integrity
Managing Your Own Time
Keeping Positive When Things Are Going Wrong
