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Full Description
Being an IT manager for the first time can be daunting. With a focus on practical advice, this book will provide you with hints, tips and examples from the world of IT management, showing you that management is about people rather than process; it is an art rather than a science.
All the stories you will read in this book are true; all the advice has been personally tried and tested; all the tools and techniques have been applied by other aspiring leaders with positive results.
Contents
1. Essential management skills
2. Skills that you've always needed but are now more critical
3. Things that you need to understand, have an opinion on and make a contribution to
4. Things that may be keeping you awake at nights
5. Tools that will help



